Overview
Delivery method
Blended learning
Duration
N/A
Audience
Employees
Managers
Executives
Description
Directives and portals and Neo—oh my!
Whether you're arranging travel for yourself or others, the process can feel daunting. Increase your knowledge and comfort with a Neo travel system demonstration and training session.
Book a group training session
To book one or more of the group sessions below, or to request customized group training, email the Centre of Expertise for Travel, Hospitality, Conferences and Events (aafc.travelhelpdesk-voyagebureauaide.aac@agr.gc.ca).
In your message, please include:
- Who. Which team needs training? How large is your group?
- What. What kind of training do you need?
- When. Is there a particular time you'd like the training to take place?
Session types
We’re offering 3 different Neo training sessions to choose from.
- Booking tool. Learn how to use Neo to create and manage traveller profiles, and to book flights, hotels and car rentals (session does not cover how to obtain Section 32 approval for travel).
- Expense report. Create and submit expense reports in Neo, for travel-related expenses such as taxis, meals, incidentals and out-of-pocket costs (session does not cover how to obtain Section 32 approval for travel).
- Approver training (Sections 32 and 34). Approve travel-related expenses using Neo.
Session Details
Sessions will be held via Microsoft Teams, presented by the AAFC Centre of Excellence for Travel, Hospitality, Conferences, and Events.
Additional Neo training resources
We also strongly encourage all travel system users to review these materials:
- Amex training videos available within the Shared Travel Services (STS) portal. Each video covers one subject and is 30 to 40 minutes long.
- The Traveller and Arranger Handbook and the Approver Handbook, both available on the AAFC Travel Helpdesk SharePoint page.
