Preparing and handling difficult conversations for supervisors and managers
Upcoming sessions
To register, you will be prompted to sign in.
November 12, 2025
Virtual
1:30 pm to 3:00 pm (ET)
English
November 12, 2025
Virtual
10:00 am to 11:30 am (ET)
French
December 02, 2025
Virtual
1:30 pm to 3:00 pm (ET)
English
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Overview
Delivery method
Virtual classroom
Duration
1.5 h
Audience
Employees
Description
This course equips supervisors and managers with practical tools to handle difficult workplace conversations with confidence. It explores why these discussions matter, what makes them challenging, and how to prepare and communicate effectively through collaboration and active listening. The session also provides strategies for constructive follow-up to ensure lasting positive outcomes.
This session is hosted by AAFC’s Informal Conflict Management Team.
Additional upcoming sessions
| Date and Time | Session code | Location | Language | Available seats | |
|---|---|---|---|---|---|
| November 12, 2025, 1:30 pm to 3:00 pm (ET) | AGH002-E4-EN-01 | Virtual | English | 24 | Sign in to register |
| November 12, 2025, 10:00 am to 11:30 am (ET) | AGH002-E4-FR-01 | Virtual | French | 25 | Sign in to register |
| December 02, 2025, 1:30 pm to 3:00 pm (ET) | AGH002-E4-EN-02 | Virtual | English | 24 | Sign in to register |
| December 02, 2025, 10:00 am to 11:30 am (ET) | AGH002-E4-FR-02 | Virtual | French | 25 | Sign in to register |
| January 08, 2026, 1:30 pm to 3:00 pm (ET) | AGH002-E4-EN-03 | Virtual | English | 25 | Sign in to register |
| January 08, 2026, 10:00 am to 11:30 am (ET) | AGH002-E4-FR-03 | Virtual | French | 25 | Sign in to register |
Date modified: 2023-10-16